Our Shipping Policy

Shipping Policy

At BioMutt, we work hard to get your order to you as quickly as possible. Please review the details below regarding our shipping timelines.

Order Processing Times

In-stock items are processed and shipped within 1–3 business days
Out-of-stock or made-to-order items are processed and shipped within 5–10 business days

Processing time refers to the time needed to prepare your order before it is shipped and does not include transit time.

Shipping Timeframes

Once your order has shipped, delivery times will vary depending on the shipping method selected at checkout and the carrier’s estimated delivery window. Salt Aura is not responsible for delays caused by the carrier.

Order Updates & Tracking

You will receive a shipping confirmation email with tracking information once your order has shipped
Please allow up to 24 hours for tracking information to update

Additional Information

Business days do not include weekends or holidays
During high-volume periods, processing times may be slightly extended
Salt Aura is not responsible for shipping delays due to weather, carrier issues, or incorrect address information provided at checkout